FAQ
Products & Stock Transparency
Are the auto parts sold on your website brand new?
No. We strictly specialise in genuine, quality second-hand (used) auto parts. Every component listed on our site is salvaged, thoroughly inspected, and tested by our team before being offered for sale.
What vehicle brands do you cater to?
Our primary stock focuses on premium European makes, specifically Mercedes-Benz, Audi, BMW, and Land Rover. We also stock select components for VW, Ford, and Hyundai models as displayed in our catalog.
What specific parts can I buy here?
We primarily stock exterior body and cooling components, including headlights, bumpers, radiators, grilles, tail lights, and side mirrors.
Ordering & Compatibility Verification
How can I prevent ordering the wrong part for my vehicle?
Because vehicle specifications change between production years and facelift models, we encourage you to use our "WhatsApp Us" feature before checking out. Please provide your vehicle make, model, year, and a clear photo of your original part or your VIN number so our team can verify a perfect fit.
When is my digital order officially processed?
Orders are processed immediately upon receipt of clear funds through our secure online payment gateways. You will receive an automated order confirmation email containing your invoice details as soon as the transaction completes successfully.
What specific parts can I buy here?
We primarily stock exterior body and cooling components, including headlights, bumpers, radiators, grilles, tail lights, and side mirrors.
Shipping & Delivery Information
Do you ship nationwide across South Africa?
Yes. We offer secure shipping and fulfillment services for all nationwide inquiries across South Africa.
What are the transit timelines?
Local deliveries within Gauteng typically take 1 to 2 business days. Inter-provincial shipping via our third-party courier network takes 3 to 5 business days, depending on your exact location.
Are there any hidden handling fees?
No. All shipping fees are calculated transparently at checkout based on the delivery address provided. There are no hidden fees applied after your transaction is completed.
What is your return policy if a part is defective or incorrect?
In compliance with the South African Consumer Protection Act (CPA), we offer a clear 7-day return policy starting from the day you receive your item. If the part is proven to be defective or non-functional upon arrival, you are entitled to a replacement or a full refund.
- What are the conditions required for a successful return?
- The part must be returned in the exact condition it was received.
- Our security markings/stamps placed on the part must be fully intact and untampered with.
- The item must not have been disassembled, modified, or altered.
Are installation errors covered?
No. We strictly do not cover damages caused by incorrect installation or poor handling by unqualified individuals. We strongly recommend that all headlights, bumpers, and radiators be installed by a certified auto technician or qualified workshop to prevent voiding your return rights.
ABOUT UNIK AUTO SPARE PARTS
We are a trusted second hand auto parts supplier based in south africa. We deal in quality used parts for Mercedes-Benz, Audi, BMW & Land Rover
Our mission is to provide affordble, reliable and tested parts to keep yiur car running smoothly.
Map Driver
POPULAR CATEGORIES
- Headlights
- Bumpers
- Radiators
- Grilles
- Tail Lights
- Side Mirrors
Contact
+27 62 663 6231
unikautopart@gmail.com
362 commissioner street fairvew